SHIPPING & REFUND POLICY

RETURNS POLICY

A strict no-refund policy applies to all products unless the condition of the purchased item differs from the advertised description.

Project. will assist with product exchanges within 14 days of purchase only. If you would like to enquire about an exchange please email our team at projectstore.bne@gmail.com 

Please ensure you choose your sizes carefully, follow our product descriptions for guidance as many of our vintage pieces vary. If you have a sizing concern please don't hesitate to email us or message us on instagram @projectstore.bne. 

We only stock 100% authentic goods. If any item is deemed inauthentic, we will provide you with a full refund for the cost of the goods. 

DOMESTIC SHIPPING

We offer Australia wide shipping. Our domestic shipping options can be found below:

  • Pick-Up In Store $0 AUD
  • Standard Shipping $9.50 AUD
  • Express Shipping $15.00 AUD

When an order is placed, and the wrong delivery address has been entered, please contact the team at projectstore.bne@gmail.com to make modifications to your order ASAP.

INTERNATIONAL SHIPPING

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.